Customer Portal

Efficient System Management at the Touch of a Button: Your Digital Access to Machine Documentation

The Factory Insights customer portal provides a comprehensive digital documentation library. Here, your customers – the plant operators – can access complete and up-to-date documentation on all machines and plants at any time.

Maintenance Planning and Customization Made Easy

Plant operators can view, plan and adjust maintenance tasks via the intuitive customer portal. The module makes it easier to manage regular maintenance and helps to minimize downtimes and maximize the service life of your systems.

Spare Parts Management on a New Level

The customer portal simplifies the spare parts procurement process considerably. System operators can quickly identify the required spare parts, add them to the shopping cart and place the order immediately. This guarantees rapid restoration of operational readiness.